Privacy Policy

Effective Date: 25 September 2024

At Fin360, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our platform and services. By using the Fin360 app and website, you agree to the practices described in this policy.

We collect the following types of information:

• Personal Information: When you register or interact with our services, we may collect personal data such as your name, email address, phone number, and other contact information.
• Financial Information: If you choose to compare financial products, we may collect relevant information to provide personalized recommendations. This may include your income, credit score range, or other financial details.
• Device Information: We collect information about your device, including your IP address, operating system, browser type, and device ID, to improve app functionality and security.
• Usage Information: We collect data about how you interact with the app, such as the pages you view, the features you use, and your preferences.
• Camera Permission (Android & iOS):
  Fin360 may request permission to access your device’s camera for specific features such as document scanning or capturing images for identity verification purposes. The app will not use your camera without explicit consent. You can enable or disable camera access at any time in your device settings:
  
  • For Android: Fin360 will request camera access through standard Android permission requests.
  • For iOS: Fin360 will request camera access through standard iOS permission requests.

We use the collected information to:

• Provide, operate, and improve our services.
• Customize your experience on Fin360 by providing personalized financial product recommendations.
• Communicate with you about updates, new features, and promotions.
• Analyze and understand user behavior to enhance the app’s functionality and usability.
• Ensure the security of the platform and protect against unauthorized use.
• Use camera access to facilitate document scanning or identity verification processes.

We do not share your personal information with third parties, except in the following situations:

• With Financial Institutions: If you choose to apply for a financial product through Fin360, we may share relevant personal and financial data with the respective financial institution.
• For Legal Reasons: We may disclose your data if required by law or in response to valid requests by public authorities.
• With Service Providers: We may share information with trusted third-party service providers who help us with operations, such as data hosting and analytics. These parties are required to comply with strict data protection measures.

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

You have the right to:

• Access: Request access to the personal data we hold about you.
• Rectify: Correct any inaccuracies in your personal information.
• Erase: Request the deletion of your personal data, subject to legal obligations.
• Withdraw Consent: You can withdraw your consent for data processing at any time by contacting us.

To exercise any of these rights, please contact us at info@thefin360.net.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. In some cases, we may retain data to comply with legal obligations or to resolve disputes.

We use cookies and similar tracking technologies to enhance your experience on Fin360. Cookies help us track user activity, analyze app performance, and provide relevant content. You can manage or disable cookies through your browser settings, but this may affect your experience with the app.

Fin360 may contain links to external websites or services not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party services you interact with.

Fin360 is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a child under 18 has provided us with personal data, we will delete that information promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@thefin360.net
Website: https://thefin360.net